Forum Activity for @douglas

douglas
@douglas
03/06/17 06:11:53AM
2,806 posts

Media Pro - Mobile Buttons Not Displaying
Using Jamroom

No problem, glad it fixed it for you.
douglas
@douglas
03/06/17 02:08:49AM
2,806 posts

Media Pro - Mobile Buttons Not Displaying
Using Jamroom

Dazed:
Seeing an issue on my media pro version where not all of the media buttons are displaying. See attached. I did not see it on the demo but I am not sure where to begin troubleshooting this one. This appeared within the last few weeks and I am testing on iOS chrome/safari.

Suggestions?


Go to your ACP > System Tools > Reset Caches and make sure the "Reset Icon Cache" is checked, then reset the cache.

Hope this helps!
douglas
@douglas
03/04/17 07:15:16AM
2,806 posts

Contact Form Spam
Using Jamroom

If you have the "Human Check" box, then it is a real person doing the spamming, about the only thing you can do is ban their IP and or email address using the ban module. If you have it set so the user has to be logged in to use the form, then you can remove their account as well.

Hope this helps!
douglas
@douglas
03/04/17 05:18:03AM
2,806 posts

No Ning/Ningja Downloads?
Ning To Jamroom

Yes, thanks Strumelia! :)

I've fixed that little typo.
douglas
@douglas
03/04/17 05:13:40AM
2,806 posts

Audio is not streaming
Using Jamroom

Can you send us your admin login so we can check it out. support[at]jamroom[dot]net

I can see the players and player buttons are not working, so something is messed up there.

Thanks!
douglas
@douglas
03/03/17 02:37:56PM
2,806 posts

jrCore_media_player resize issues
Design and Skin Customization

Do you have a link to the page with the player issue that we can take a look at?

Thanks!
douglas
@douglas
03/03/17 01:35:45PM
2,806 posts

No Ning/Ningja Downloads?
Ning To Jamroom

In your skins/YOURSKIN/tablet_core.css file, change it from this:

/* Tablets */
@media only screen and (max-width: 1025px) {

    input[type=submit], input[type=reset], input[type=button] {
        -webkit-appearance: none;
    }

    .page_tab {
        font-size: 14px;
    }

    .page_section_header {
        border-bottom: 0;
        margin-bottom: 9px;
    }
}

to this:

/* Tablets */
@media only screen and (max-width: 1025px) {

    input[type=submit], input[type=reset], input[type=button] {
        -webkit-appearance: none;
    }

    .page_tab {
        font-size: 14px;
    }

    .page_section_header {
        border-bottom: 0;
        margin-bottom: 9px;
    }

    #wrapper {
        margin: 0;
        padding: 0;
        padding-top: 68px;
    }

}

Hope this helps!
updated by @douglas: 03/04/17 05:17:23AM
douglas
@douglas
03/03/17 01:34:23PM
2,806 posts

jrCore_media_player resize issues
Design and Skin Customization

duke:
volume and progress bar malfunction when resized to 300X250px

Can you tell us which player this is for?

Thanks!
douglas
@douglas
03/03/17 06:51:15AM
2,806 posts

No Ning/Ningja Downloads?
Ning To Jamroom

I've got a fix for this for the next release of the Ninja skin.

I'm not at my dev computer right now, but once I get back, I'll post the code that was added to fix this,

What needs to be done is add a #wrapper ID to the tablet_core.css file with enough top padding to show the profile name box on profile pages using a tablet.

Hope this helps!
douglas
@douglas
03/03/17 06:40:48AM
2,806 posts

Audio is not streaming
Using Jamroom

Looks like you have a javascript error conflicting with the players, have you added any third party scripts?

If so, you might try removing them to see if the players start working again.

Hope this helps!
updated by @douglas: 03/03/17 06:41:15AM
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